Sortwise and your privacy

This page sums up what Sortwise does with your data. The Hedgerow privacy policy covers every app, the website and purchases in full.

What stays on your PC

  • Settings and data live in %LOCALAPPDATA%\Hedgerow\Sortwise on your PC.
  • Your watched folders, rules and settings.
  • An activity log of what each rule did (file names and where they went), kept for 30 days.
  • A list of the files Sortwise has seen in each watched folder, so it knows what is new.
  • A trial start date in the registry under your user account.
  • A Start with Windows entry under your user account, when that setting is on (Direct edition).

When Sortwise goes online

  • License activation (Direct edition): when you enter a key, Sortwise sends the key, your PC’s name, the app’s name and an anonymous device ID to our license server. About once a week it checks the license again, sending the key and the activation’s ID.
  • Update checks (Direct edition): only when you choose Check for updates. The request includes the app’s name and version, nothing else.
  • Crash reports: off unless you turn them on. If Sortwise crashes, it saves a report on your PC; with reports turned on it also sends that report, with file paths removed, to crash.hedgerowapps.com.

Good to know

  • To match rules, Sortwise reads file names, dates and sizes, the "downloaded from" address Windows stores with downloaded files, and, for the Content condition, the text inside PDF, text and Word files. All of this stays on the PC.
  • Crash reports, when turned on, have file and folder paths removed before they are sent.

There are no ads, and no analytics or usage tracking.

Microsoft Store edition

The Store edition doesn’t contact our license server or check for updates itself: Microsoft handles the purchase, the license and updates, under Microsoft’s privacy statement.